Clare Jennings: Director of Risk and Compliance ECMS

I have engaged RB Safeguarding on multiple occasions to undertake investigations and reviews for ECMS, and I have found Sally Buick and Sheree Reynolds to be consistently responsive, thorough, and highly professional in their approach.

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Their work demonstrates a strong understanding of the Reportable Conduct Scheme, the National Quality Standard, organisational policies and procedures, and the National Regulations. They bring objectivity, clarity, and sound judgement to complex matters, which gives confidence at every stage of the process.

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What stands out most is their ability to work professionally with everyone involved. Staff at service level, managers, area managers, and executive leaders have all found them helpful, respectful, and easy to work with. They are prompt in their response times, efficient in their process, and their reports are always clear, well-structured, and useful.

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In addition to investigations, RB Safeguarding has also supported incident reviews and whole-of-service reviews, bringing the same level of rigour and practicality to that work.

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I would highly recommend RB Safeguarding to any organisation seeking high-quality, objective safeguarding investigation and review services.